The Customer Feedback Loop: From Insights to Action
Learn how to create a customer feedback loop and turn insights into action with these expert tips and strategies.
CEO @ Customerly
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customer support
Customer Experience Design: Building a Customer-First Culture
Learn about customer experience design, create a customer-first culture and build lasting customer relationships.CEO @ Customerly
How to Set SMART Customer Service Goals that Drive Results
Set SMART customer service goals for driving meaningful results. Learn how to define and achieve your objectives with these expert tips and strategies.CEO @ Customerly
How to NOT use ChatGPT for Customer Service
Want to use ChatGPT for your Customer Service? Read the good and bad stuff before implementing ChatGPT in your Customer Service.CEO @ Customerly
Customer Service Best Practices: Key Tips for Exceptional Support
Discover the top customer service best practices and enhance your customer experience. Exceed expectations and build loyalty today.CEO @ Customerly
Customer Service Statistics from 2022 to know for a better 2023
Customer Service Statistics from Real Data. 1B chat analysed on 29K businesses. What you should know about customer service in 2023?CEO @ Customerly
AHT Meaning: Average Handle Time and How Can It Help Your Business?
AHT meaning – what exactly is AHT and how can it help your company? Read to find out how to excel in customer experience.CEO @ Customerly
All the SaaS Terms you will ever need
Sometimes getting acquainted with all the jargon in the tech industry can be challenging. This SaaS Terms glossary will help you navigate it.CEO @ Customerly
How to improve customer service skills
Are you looking to improve your customer service skills? 10 Essential skills to learn to be better at supporting your customers dailyCEO @ Customerly
The Best Canned Response Templates for Live Chat
Struggling to find the right way to reply to your customers? Here you can find a list of the most used canned response examples ready to useCEO @ Customerly
7 Live Chat Triggers to improve your SaaS user engagement and retention
Get the most out of your behavioural messaging by installing these live chat triggers to better engage and retain your SaaS customersCEO @ Customerly
Unlocking the Power of Customer Service Automation
Explore the transformative power of customer service automation. Learn how to implement it effectively to enhance customer satisfaction, reduce support costs, and drive business growth.CEO @ Customerly
6 Essential Customer Satisfaction Metrics to Track
Discover the most important customer satisfaction metrics to start tracking in your company, and learn best practices to collect valuable feedback from your customers.CEO @ Customerly
The Best SaaS Tools for Your Business
If you are running a SaaS this is the definitive list of tools we use everyday for improving our business and manage the team.CEO @ Customerly
5 Strategies for an effective SaaS Customer Service
SaaS customer service can be struggling at the beginning, but you will discover that it brings more customers than any other marketing strategyCEO @ Customerly
10 Ways to Meet and Satisfy Your Customer’s Needs
Learn how to understand, meet and satisfy your customer's needs. Take customer service to a completely new level with this advice.
Co-Founder at Triune Digitals
How to Use Great Customer Service for Your Marketing Strategy
Great customer service is not only essential for keeping your existing customers, it is also a way to bring in new ones.
Content Writer
How can a live chat customer support make your app users happier
How nowadays a Customer Support should be to makes your users happier. Live Chat vs Email explained.CEO @ Customerly
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